Continuing Education
Can I get CEs for live courses?
Yes, all live courses are eligible for continuing education. We are an APA approved sponsor of CEs. Check with your state’s board in order to see if CEs from an APA approved sponsor will be accepted for your state and license..
Can I get CEs for homestudies?
Yes, homestudy courses also qualify for continuing education credits. You will need to take and pass a post test with at least 75% to receive your certificate.We are an APA approved sponsor of CEs. Check with your state’s board in order to see if CEs from an APA approved sponsor will be accepted for your state and license. credits.
Do CEs count for my license?
We are sponsored by the American Psychological Association for continuing education. In California, all four mental health licenses accept APA CEs. We have provided a guide for each state, but it is ultimately your responsibility to confirm your state and board accept APA.
Registration
Do you have a schedule of your live events?
Yes, you can find our live event schedule or go to the Events page of our website.
I can’t attend the live event. Can I watch the course later?
Yes, most of our live courses are recorded, and you’ll have access to the recording approximately 2 weeks after the event If an event is not recorded, that will be stated on the course page. .
How do I know if I’m registered for a course?
You will receive a confirmation email after registration. After purchase, go to your course library and register for your zoom link.
Where do I get my Zoom link for a live course?
For additional safety in our live events, we request you register for your own zoom link after you purchase your course. Go to your Account Dashboard, your course listing, and register for your zoom link in the first course module. Please do not share this link with anyone else.
What is your cancellation policy?
Purchases are generally non-refundable. Please read our full Terms & Conditions here.
How will I know if an event is canceled?
We will notify you via email if an event is canceled, and you’ll receive information about rescheduling if applicable.
Account Access
How do I access my account after I make a purchase?
You can access your account by clicking the “Login” button on our website and entering your credentials.
How can I change or reset my password?
Click on the “Forgot Password?” link on the login page to reset your password. Follow the instructions sent to your email.
Can I share courses in my account with colleagues?
Courses are intended for individual use. If colleagues are interested, they will need to register separately.
Live Continuing Education Events
What do I need to prepare before a live CE event?
Ensure you have a stable internet connection, a quiet environment, and any materials you may need for note-taking.
I’m not a therapist. Can I still attend?
Absolutely! Our courses are open to anyone interested in the subject matter, regardless of professional background. Please keep in mind that the intent of the course is for continuing education for therapists, so questions and comments from different fields may be redirected to our intended audience.
I’m scared to ask a question in the presentation.
We encourage questions! You can submit them anonymously via the chat or Q&A feature if you prefer.
What should I do if I experience technical difficulties?
If you encounter technical issues, during our live events please use the chat feature to contact our support team for immediate assistance.
If you need support troubleshooting our recorded home studies, please start here and then reach out and contact us for more support!
Will I get the slides and course materials?
Yes, all participants will receive course materials during and after the live event.
Do I need to check in on the Zoom webinar?
Yes, please check in a few minutes early to ensure you can resolve any technical issues before the event starts.
Do you allow participants to be off screen?
Yes, participants can choose to turn off their cameras if they prefer, although all our presenters appreciate an engaged audience!.
Do you ever offer in-person courses?
For national accessibility, all our live events are offered remotely via Zoom.
Recorded Homestudy Library
How long do I have access to a homestudy course?
You typically have access to home study courses for five years from the date of recordinge. If you are an annual member you will lose access to your courses when you cancel your memberships.
I can access my course, but I can’t access the course quiz, post-course survey, or certificate.
If you marked the unit complete under the slides, you should be able to access those features. Check the Account Dashboard and Course Instruction Page for more information. If you still need help, please contact us.
The course video isn’t loading? What can I do?
Check your internet connection, clear your cache, and try refreshing the page. If the issue persists, please contact us.
Can a friend or colleague watch a recorded course with me?
No. That is a violation of our terms & conditions
Annual & Lifetime Memberships
Are there group rates on Annual or Lifetime memberships?
Yes, we offer discounts on our Annual and Lifetime memberships for groups of 4 or more.
How do I renew my annual membership?
Your annual membership automatically renews 12 months from the date of purchase. Cancel your subscription before your renewal date if you do not wish to be charged for the following year.
How do I cancel my annual membership renewal?
You can cancel your renewal in the Subscriptions tab in your account settings, and double check your PayPal account that the subscription is inactive. Please review the screenshots below, and if you need help, please contact us!
Mail & Email Preferences
I didn’t get a confirmation email about my course.
Check your spam or junk folder first. If you don’t see it there, please contact us, and we’ll help you resend the confirmation.
I want to unsubscribe from the email list.
We’re sorry to see you go! You can unsubscribe by clicking the “unsubscribe” link at the bottom of any of our emails. Keep in mind that course updates, information for zoom registrations, and any changes to our events are connected to our mailing lists!
Emails from The Affirmative Couch go to my junk folder.
To ensure our emails land in your inbox, please mark emails from affirmativecouch.com as safe senders or add our email address to your contacts. This should help prevent our emails from being filtered as junk or spam.
Payment & Purchases
Which forms of payment are accepted?
Our cart is powered by PayPal. If you are a group practice, we can send you an invoice to pay by check.
Do you have discounts on the courses?
Yes! We offer reduced prices for clinicians working in non profit settings, and an even deeper discount for pre-licensed clinicians and students. Each course page has the coupon codes listed!
We offer group rates for organizations of four or more
How can I get a group rate discount?
Group rate discounts are available for groups of 4 or more. Please email us for more information.
How can I sign someone else up?
To sign someone else up, use the name required for the CE Certificate and email address during the registration process. If you are signing up more than one person at a time, make sure to log out of the account before beginning the next registration. If you are signing up four or more, contact us for the group discount!
Need anything else?
Please contact us !